Tutorial in Medical Decision Modeling Incorporating Waiting Lines and Queues Using Discrete Event Simulation

A Tutorial On Modelling Call Centres Using Discrete Event Simulation

Arriving at an optimal schedule for the staff and determining their required skills in a call centre is imperative to balance the conflicting requirements of delightful customer experience, high employee satisfaction and low cost. Due to the complex nature of modern call centres, simulation modelling is increasingly being used to predict their performance. We have modelled a call centre using o...

Performance Measurement and Improvement of Healthcare Service Using Discrete Event Simulation in Bahir Dar Clinic

This paper deals with the service performance analysis and improvement using discrete event simulation has been used. The simulation of the health care has been done by arena master development 14-version software. The performance measurement for this study are patients output, service rate, service efficiency and it is directly related to waiting time of patients in each service station, work ...

Modeling System Architecture and Resource Constraints Using Discrete-Event Simulation

Optimizing system resource utilization is a key design objective for system engineers in communications, electronics, and other industries. System resources such as processors, memory, or bandwidth on a communication bus are often shared by various components in the system. To understand the utilization of a shared resource, system engineers must do two things: identify constraints on the resou...

USMC inventory control using optimization modeling and discrete event simulation

Modeling and Improving Emergency Department Systems using Discrete Event Simulation

This paper describes a discrete event simulation study of an emergency department at Dr. Georges-L. Dumont Hospital in Moncton (Canada). The objective of the study was to reduce patient waiting times and to improve overall service delivery and system throughput. As patient waiting times are linked to resource availability, a number of alternatives were designed based on adding resource scenario...